Terminate a single check payment
If you need to request the termination of payment on a single check number to a single payee you can contact the branch where you normally do business. If your checks have been lost or stolen, please call our customer support department immediately at 800.924.7309.
There is a nominal fee of $32 to cover the paperwork involved in this request and it will be automatically deducted from your checking account.
See Policy Statement at the bottom of the page.
You will need the following information to request a stop payment:
- City, State, Zip
- Daytime Phone Number
- Checking Account Number
- Check Number
- Check was made out to
- Date Written (mm/dd/yy)
- Amount of Check
- Reason for stopping payment
- Was there another means of payment?
A Stop Payment Request order is VOID if the check clears prior to the Stop Payment Request being placed. If the check is presented on the same day as the Stop Payment Request, the Stop Payment Request may not be processed.
A Stop Payment Authorization form will be mailed to the account holder immediately by the Bank, it will reflect our understanding of the order. An electronic Stop Payment Request order is effective for 14 calendar days only. A written Stop Payment Request, signed by a depositor, will be effective for 6 months, but may be renewed in writing. (UCC 4-403)
The customer agrees to hold the institution harmless for all expenses and costs incurred by the institution for refusing payment of said draft and agrees not to hold the institution liable if payment occurs contrary to the request if same occurs through inadvertence, accident or oversight.