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This position has been filled. Please check our Careers Page for other opportunities.

Lead Customer Service Representative (Operations Supervisor)

Full Time - West Bend (West Washington Street)


Job Description

westbury bank has an opening for a Lead CSR at our West Bend (West Washington Street) office. We are looking for someone that demonstrates exceptional customer service skills with a positive attitude. Must be detailed oriented and have excellent communication and organizational skills, and the ability to identify and recognize opportunity for referrals. Meeting individual referral goals and assisting in team goals is a must. A minimum of two to four years branch banking experience is preferred; a High School Diploma or equivalent is required.

Job Responsibilities

  • Assist in the daily supervision of the customer Service Representatives (tellers) as directed by manager, including scheduling staff lunches, days off and answering questions, resolving issues.
  • Oversee and ensure optimal branch operations, efficiencies and staff levels
  • Achieve sales goals set by management
  • Process all types of transactions for loans, savings, checking and more
  • The backup for the branch Personal Banker
  • Responsible for the daily operations of the teller line

Employee Benefits

In appreciation of your hard work, westbury bank offers a variety of benefits and other perks including:

  • 401(K) and Profit Sharing
  • Employee Stock Ownership Plan
  • Medical, Dental and Vision Insurance
  • Life Insurance
  • Short and Long Term Disability Insurance
  • Paid Time Off
  • Employee Discounted Loan Rates

Job Location

West Bend (West Washington Street)

Position Type

Full Time (Including Saturdays)


To be considered for this exciting opportunity, please fill out an online application.

Apply Now

Email resumes to Human Resources: careers@westburybankwi.com.

westbury bank is An Equal Opportunity Employer/Minority/Female/Disabled/Veteran

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