For information on the Child Tax Credit payments, please contact the IRS directly at www.irs.gov .

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Security – A Top Priority

At Westbury Bank, your information security is one of our top priorities. To ensure the protection of your information, only employees who need your information to do their jobs will have access to any information you provide us. Our website is encrypted to ensure that information you enter can’t be intercepted as it crosses across the Internet. Below are some aspects of our security system that are in place for customer identity protection.

Debit Card SecurityID TheftPhishing Vishing Pharming

Account Authentication

When registering your device with your online banking account for the first time, we activate your security questions that only you know the answer to. We strongly encourage you to not share the answers to these questions with anyone.

Automatic Log Out

We automatically log you out of online banking after a period of time to protect your information being seen or used by anyone other than you.

Account Monitoring

Westbury Bank monitors your accounts for potential fraud.

Username & Password Confidentiality

We do not share your usernames and passwords with anyone, and strongly recommend that you store them securely as well. Westbury employees will never ask for your username or password via email, text, in person, or over the phone. We recommend that you do NOT use your Westbury passwords on any other websites.

General Online Security Recommendations

  • Do not open email attachments that you aren’t expecting.
  • Only click on links found in emails that you know are trustworthy.
  • Keep your devices patched with the latest updates, set your devices to automatically update if possible.
  • If you notice something strange in an email or a website, question it and verify that it is legitimate.
  • Emails are not secure, do not send any information via email that you don’t want the world to see. Westbury Bank has several options available to transfer information securely to us.

Secure your Phone

  • Set a PIN on your phone or use a biometric lock on your phone to prevent unauthorized physical access to your phone’s contents.
  • Set a PIN with your mobile carrier to help combat phone number hijacking.
  • Only load apps that you know are trustworthy on your phone.
  • Keep your phone’s software up to date.
  • If you change your phone number, be sure to notify Westbury Bank.
 Thank you. Any further questions or comments, please contact us.

 

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